Informativa sulla privacy

Privacy Policy

Last updated: 01 August 2026

Introduction

This Privacy Policy describes how Harlow collects, uses and protects your personal data when you visit our website, use our services or make a purchase. Harlow uses the Shopify platform, which allows us to offer you a secure and efficient shopping experience. In the event of any conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy will prevail with regard to the processing of personal data. By using our services, you confirm that you have read and understood this Privacy Policy.

Personal Data We Collect

By personal data we mean information that identifies you, directly or indirectly. Depending on how you interact with the site, we may collect the following data:

  • Contact data: name, address, shipping and billing address, email, phone number
  • Payment data: information required to process transactions (handled through secure providers)
  • Account data: username, preferences and settings
  • Purchase data: products viewed, purchased or returned
  • Communications: messages sent to our customer service team
  • Technical data: IP address, browser, device used
  • Usage data: information about how you interact with the site

Sources of Personal Data

We collect personal data:

  • directly from you
  • automatically through the site and cookies
  • through service providers acting on our behalf
  • from authorised partners or third parties

How We Use Your Data

We use your personal data to:

  • provide and improve our services
  • manage orders, payments, shipping and returns
  • communicate with you for support or updates
  • for marketing purposes, only with your prior consent
  • ensure security and prevent fraud
  • comply with legal and regulatory obligations

Data Sharing

Your data may be shared with:

  • Shopify and service providers (payments, shipping, IT)
  • marketing partners, in compliance with applicable law
  • competent authorities, where required by law

We do not sell your personal data.

Our Relationship with Shopify

Our site is hosted on Shopify, which processes certain personal data to enable and improve the services. For more information, you can consult Shopify's Privacy Policy: https://privacy.shopify.com

Cookies and Similar Technologies

We use cookies and similar tools to improve your browsing experience and for analytics and marketing purposes. You can manage your preferences through the cookie banner.

Children's Data

Our services are not directed at children. We do not knowingly collect personal data from minors.

Data Retention

We retain personal data only for as long as necessary to provide our services, comply with legal obligations and protect our rights.

Your Rights

In accordance with applicable law, you have the right to:

  • access your data
  • request its correction or deletion
  • object to processing
  • request data portability
  • withdraw your consent at any time

International Data Transfers

Data may be transferred outside the European Economic Area, subject to the safeguards required by law.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy. Any changes will be published on this page.

Contact

For any questions or requests relating to privacy, you can contact us at: info@officialharlow.com